HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support technology is required to receive full delivery and benefits from this support service.
- Condition:
-
New
- UPC:
- Refurbished
- Availability:
- 0
- Compatible With:
- HP TFT7600, HP TFT7600 G2, HPE 1:10Gb Ethernet BL-c Switch, HPE 10GbE CX4 Copper Module, HPE 10GbE SFP+ REB ...
- Features:
- Extended service agreement
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Shipping
Avanti Global Resources is committed to shipping your order as quickly as possible. We know how vital our customers IT needs are to keep business running smoothly. Please reference the below shipping information to answer your questions.
| Service |
Delivered By |
Transit Time |
Cost |
FedEx Ground FREE
(Free Ground shipping on orders over $75.) |
Varies |
1–5 Business Days |
FREE |
| FedEx Ground |
Varies |
1–5 Business Days |
$15.00 |
| FedEx Express Saver |
4:30 p.m. |
3 Business Days |
$28.00 |
| FedEx 2 Days |
4:30 p.m. |
2 Business Days |
$38.00 |
| FedEx Standard Overnight |
3:00 p.m. |
Overnight |
$48.00 |
| FedEx Priority Overnight |
10:00 a.m. |
Overnight |
$68.00 |
FEDEX GROUND SHIPPING MAP
THIRD PARTY ACCOUNTS
Ship on your account! Avanti Global Resources allows all of our customers the freedom to ship on their preferred shipping account at no additional cost. When placing your order online, simply specify FedEx, UPS or DHL and enter your shipping account number and preferred shipping method in the order comments feild. If you prefer to order by phone, please call 1-888-832-4789 and our sales team will be happy to assist you.
AVANTI SHIPPING DEADLINES
- All orders placed before 4 pm EST M–F will be shipped that day.
- Please call 1-888-832-4789 for overnight shipping arrangements after 4 pm EST.
SHIPPING FACTS
- FedEx shipping rates are subject to FedEx service offered in your area.
- Shipments to Hawaii and Alaska are subject to additional fees.
- Orders placed on Saturday or Sunday will ship Monday.
- Additional shipping charges may apply for orders over 10 lbs.
TRACKING
- Tracking Numbers are sent to customers e-mail by 9 PM EST day of order.
- To request your tracking number, please e-mail support@avantidp.com
INTERNATIONAL
- Please call 1-888-832-4789 for all international shipping.
Volume Discount 
